Shipping Policy
At Meclothn, we are committed to providing you with efficient and reliable shipping services to ensure that your purchases are delivered safely and on time. Below are the details of our shipping policy, please read carefully to understand the relevant information about order processing, shipping and delivery.
1-ORDER PROCESSING TIME
Once your order is confirmed, we will start processing immediately. Generally, the order will be processed and ready for shipment within 48 hours. Please note that during promotional activities or special circumstances, the processing time may be longer.
2-SHIPPING TIME
Once processed, your order will be shipped via DHL, Fedex or other international logistics companies. It is expected to take 3 working days to complete the warehouse and logistics handover procedures. After shipment, you will receive an email with a tracking number so that you can check the status of your package at any time.
3-DELIVERY TIME
Depending on the destination, the arrival time of the package may vary:
Standard delivery: 5 to 15 working days (applicable to most countries and regions)
Expedited delivery: If you choose an expedited service, the specific arrival time will be determined according to the terms of the selected service.
4-SHIPPING METHODS
To ensure fast and safe delivery, Meclothn cooperates with several well-known international logistics companies, including but not limited to:
DHL: Provides fast delivery services worldwide.
FEDEX: Known for its efficient logistics network, ensuring that the package arrives on time.
Other international logistics partners: Choose the most suitable transportation method according to the destination and customer needs.
5-SHIPPING COSTS
We will provide paid shipping services. The specific shipping costs will be automatically calculated and displayed on the checkout page. Please check the details at checkout.
6-PACKAGE TRACKING
Once your order is shipped, we will email you a unique tracking number. You can use this number to visit the official website or application of the relevant logistics company to view the location and estimated arrival time of the package in real time.
7-SPECIAL CIRCUMSTANCES
In rare cases, force majeure factors such as natural disasters, public holidays, etc. may cause delays. If such a situation occurs, we will notify you of the latest estimated arrival time by email and try our best to provide a solution.
8-CONTACT US
If you have any questions or need help with the shipping process, please feel free to contact our customer service team. We will serve you wholeheartedly and ensure that you have a pleasant shopping experience.
Thank you for choosing Meclothn! We look forward to providing you with quality service and a satisfying shopping experience. If you have any additional questions or need more information, please do not hesitate to contact us.